Introduction

Welcome to Windoer (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By using our website or purchasing our products, you agree to these Terms. If you do not agree, please refrain from using our website or services. These Terms are designed to ensure transparency, establish clear expectations, and outline the mutual obligations between Windoer and our customers. Please read these Terms carefully before proceeding to engage with our platform or services.

Eligibility

To use our services, you must be at least 18 years old and capable of forming legally binding agreements. By accessing our website, you confirm that you meet this eligibility criterion. Minors under the age of 18 may only use the website under the supervision of a parent or legal guardian. Windoer reserves the right to request proof of age if deemed necessary.

Ordering Process

When placing an order, you may browse our product categories and proceed by selecting your desired items. Accurate and complete information, such as delivery addresses, contact details, and customization preferences, must be provided to ensure seamless processing. Upon submitting an order, you will receive a confirmation email detailing the order specifics, estimated delivery date, and payment receipt. It is important to note that Windoer reserves the right to accept, reject, or cancel any order at its discretion, especially in cases involving product unavailability or pricing errors.

Cancellations and Modifications

Customers wishing to cancel or modify an order must do so before the order has been processed or dispatched. Requests can be communicated through our customer support team at [Insert Contact Email]. While we strive to accommodate such requests, Windoer cannot guarantee modifications to orders already in transit or production.

Pricing and Payments

All prices listed on our website are displayed in [Insert Currency] and are inclusive of applicable taxes unless otherwise noted. Prices are subject to change without prior notice; however, these changes will not affect confirmed orders, barring any unforeseen errors or discrepancies. Payments must be made at the time of order placement using available methods, such as credit/debit cards, bank transfers, or digital wallets. Windoer ensures secure processing of all transactions through trusted third-party gateways to protect your financial information. In cases where payment authorization fails or issues arise during transactions, we reserve the right to cancel the order or seek alternative payment methods.

Delivery and Shipping

Delivery times are provided as estimates during the checkout process and may vary depending on external factors such as weather conditions, strikes, or logistical delays. Shipping costs are calculated at checkout based on the delivery location, product weight, and dimensions and will be clearly displayed prior to finalizing the order. Upon receiving the delivery, customers are advised to inspect the products and report any damages or discrepancies within 48 hours to our support team at [Insert Contact Email]. Failing to do so may affect eligibility for returns or replacements.

Returns, Refunds, and Replacements

Customers may return products within [Insert Number] days of delivery, provided they remain unused, undamaged, and in their original packaging. Custom-made or personalized items are non-returnable unless they arrive defective. Refunds are initiated after returned items are inspected and approved by our quality control team and will be issued to the original payment method within [Insert Timeframe]. Products found to be damaged or defective are eligible for replacement, and photographic evidence of the issue may be required to process the replacement.

Warranty

Windoer provides a limited warranty on its products, covering manufacturing defects and workmanship for a specific period from the delivery date. Warranty details are supplied with the product documentation. It is important to note that the warranty excludes damages resulting from improper installation, misuse, negligence, or normal wear and tear.

Intellectual Property

All content on the Windoer website, including text, images, videos, trademarks, and logos, is the exclusive property of Windoer and is protected under applicable intellectual property laws. Unauthorized reproduction, distribution, or use of our content is strictly prohibited, and legal action may be pursued in cases of infringement.

Limitation of Liability

Windoer is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services. Our total liability is limited to the amount paid by the customer for the purchased products or services, and we disclaim any additional liabilities to the fullest extent permitted by law.

Governing Law and Dispute Resolution

These Terms are governed by the laws of [Insert Jurisdiction], excluding its conflict of law principles. Any disputes arising under these Terms will initially be resolved through amicable negotiations. If unresolved, disputes may be referred to binding arbitration in [Insert Jurisdiction] in accordance with prevailing arbitration rules.

Amendments and Updates

Windoer reserves the right to amend or update these Terms at any time. Updates will be posted on this page along with the revised effective date. Customers are encouraged to review these Terms periodically to stay informed about their rights and obligations.

Contact Us

For questions, concerns, or further assistance regarding these Terms, you may contact us at: E-mail@gmail.com